I have always struggled with email. When I get overwhelmed or just plain busy, it is the first essential routine that gets dropped. To my shame many, many e-mails addressed personally to me have gone ignored because I. simply. cannot. deal.
This is one of the many reasons why I’m changing my approach to email. Because if the system you have isn’t working (aka you’re not actually processing email) then you need to come up with something different. During my research into new strategies, I came across the concept of inbox zero.